Terms of service

Welcome to Pawremi.
By accessing our website or purchasing our products, you agree to the following Terms of Service. Please take a moment to read them carefully before using our site.

General Conditions

By visiting our website and/or purchasing from Pawremi, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates on this page. Continued use of the website following any changes constitutes acceptance of those changes.

You agree not to use our products or services for any unlawful or unauthorized purpose, and to comply with all applicable laws and regulations in your jurisdiction.

Products & Services

Pawremi specializes in custom pet memorial products, designed to honor and remember beloved pets.

All product descriptions, images, pricing, and availability are subject to change without prior notice.

As many of our products are handcrafted or customized, slight variations in color, texture, or design may occur. These variations are a natural part of the personalization process and do not constitute defects.

We reserve the right to discontinue or modify any product or service at any time.

Pricing & Payments

All prices displayed on our website are listed in USD, unless otherwise stated.

Prices may be adjusted at any time without prior notice.

Payment must be completed in full at the time of purchase. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Shipping & Delivery

We offer international shipping to many destinations worldwide.

Delivery times may vary depending on production time, destination, customs clearance, and local courier services. Estimated delivery times are provided for reference only and are not guaranteed.

Pawremi is not responsible for delays caused by shipping carriers, customs inspections, or other factors beyond our control.

Any applicable import duties, taxes, or customs fees are the responsibility of the buyer.

Returns & Refunds

Because most Pawremi products are custom-made or personalized, they are non-returnable and non-refundable, unless there is a confirmed quality issue or damage upon arrival.

Please refer to our Refund & Return Policy for detailed information regarding eligibility, procedures, and exceptions.

Warranty & Quality Assurance

We take pride in the quality and craftsmanship of our products. If your item arrives damaged or with a confirmed manufacturing defect, please contact us promptly so we can assist you.

Details regarding replacements or remedies are outlined in our Refund & Return Policy.

Limitation of Liability

Pawremi products are intended as keepsakes and decorative memorial items.

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

Our total liability, in any case, shall be limited to the original purchase price of the product.

Intellectual Property

All content on this website—including text, images, graphics, designs, and logos—is the property of Pawremi and is protected by applicable copyright and intellectual property laws.

You may not reproduce, copy, distribute, or exploit any part of our content without prior written permission.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Hong Kong, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of that jurisdiction.

Contact Us

If you have any questions regarding these Terms of Service, please feel free to contact us:

📧 Email: sales@pawremi.com
📞 Phone: +852 6134 3556
🏢 Company: CEREXEL NEXUS LIMITED
📍 Registered Location: Hong Kong

Registered Business Address:Unit D18, 3/F, Wong King Industrial Building,
No. 2-4 Tai Yau Street, San Po Kong,Kowloon, Hong Kong